AI virtual assistant for hotels

Automate your hotel,
elevate every stay.

OneHotel uses AI to automate hotel management while keeping every guest interaction personal, clear and on-brand.

From booking to in-stay concierge, OneHotel runs quietly in the background so your team can focus on true hospitality.

Modules

Start with the essentials — extend as you grow.

Booking, concierge, and more — focused modules that cover your core operations today, with room to add new capabilities over time.

Booking assistant

Reservations handled end-to-end.

Answer questions about rooms, rates and policies, then help guests make, modify or cancel reservations in natural language.

Website • chat • messaging channels
Concierge

Personal service at scale.

Manage requests for activities, restaurants, amenities, pillows and more — before arrival, during the stay and up to checkout.

In-stay engagement & upsell
More modules

Built to grow with your property.

Front desk automation, staff co-pilot, reporting and additional guest journey touchpoints are on the roadmap.

New modules added over time
Ready to see OneHotel in your property?
Get a short walkthrough tailored to your hotel and current tools.
Email hello@onehotel.ai